Terms Of Service
Welcome to The Helping Hand! We are thrilled to have you as a customer and look forward to providing you with exceptional service. Our goal is to ensure your complete satisfaction with our services, and we take great pride in delivering the highest level of customer support.
Welcome to The Helping Hand! We are thrilled to have you as a customer and look forward to providing you with exceptional service. Our goal is to ensure your complete satisfaction with our services, and we take great pride in delivering the highest level of customer support.
Please take a moment to read our Terms of Service carefully. These terms explain our policies regarding the use of our website, and services. By using our website or requesting services, you agree to be bound by these terms.
Please take a moment to read our Terms of Service carefully. These terms explain our policies regarding the use of our website, and services. By using our website or requesting services, you agree to be bound by these terms.
At The Helping Hand, we believe that transparency and open communication are the keys to building a strong relationship with our customers. We are committed to providing you with the best possible experience, and we are always here to listen to your feedback and answer any questions you may have.
At The Helping Hand, we believe that transparency and open communication are the keys to building a strong relationship with our customers. We are committed to providing you with the best possible experience, and we are always here to listen to your feedback and answer any questions you may have.
Thank you for choosing The Helping Hand. We appreciate your trust and look forward to serving you.
Thank you for choosing The Helping Hand. We appreciate your trust and look forward to serving you.
Terms of Service
Terms of Service
Services Offered:
Services Offered:
The Helping Hand reserves the right to refuse or decline service at any point. We do so in cases where we feel we cannot provide the necessary service or meet the customer's requirements. In the event of cancellation or refusal, we will refund any payment made and will reach out about rescheduling if desired.
The Helping Hand reserves the right to refuse or decline service at any point. We do so in cases where we feel we cannot provide the necessary service or meet the customer's requirements. In the event of cancellation or refusal, we will refund any payment made and will reach out about rescheduling if desired.
Payment:
Payment:
The Helping Hand strives to be transparent in all financial transactions. We reserve the right to change, alter, and decline payment at any time within the initial scheduling. Estimated payment will be given upon confirmation, directly before starting the job. The payment is subject to change after finishing, based on factors such as time, service provided, intensity of the services, and hazard of service. We aim to keep payment fair and reasonable for both parties. If there are any issues with payment, please contact us immediately, and we will work to resolve the situation.
The Helping Hand strives to be transparent in all financial transactions. We reserve the right to change, alter, and decline payment at any time within the initial scheduling. Estimated payment will be given upon confirmation, directly before starting the job. The payment is subject to change after finishing, based on factors such as time, service provided, intensity of the services, and hazard of service. We aim to keep payment fair and reasonable for both parties. If there are any issues with payment, please contact us immediately, and we will work to resolve the situation.
Privacy Policy:
Privacy Policy:
The Helping Hand is committed to keeping all personal information undisclosed and will never share it with the public. We only share your information when we are legally obligated to comply with law enforcement and legal customs. Your personal information will never be sold, shared, or transferred to any third party without your explicit consent.
The Helping Hand is committed to keeping all personal information undisclosed and will never share it with the public. We only share your information when we are legally obligated to comply with law enforcement and legal customs. Your personal information will never be sold, shared, or transferred to any third party without your explicit consent.
Cancellation and Rescheduling:
Cancellation and Rescheduling:
We understand that unforeseen circumstances can arise, and plans may need to be adjusted. We allow the cancelation of requested jobs that have not yet been completed up to 1 hour before the scheduled time. If you need to cancel, please contact us as soon as possible. The Helping Hand also reserves the right to cancel or reschedule your appointment if necessary, such as in the case of an emergency, time conflicts, or personal issues. We will work with you to find a suitable time to reschedule the appointment. In the case of an appointment change initiated by us, we will offer a 30% discount to the customer.
We understand that unforeseen circumstances can arise, and plans may need to be adjusted. We allow the cancelation of requested jobs that have not yet been completed up to 1 hour before the scheduled time. If you need to cancel, please contact us as soon as possible. The Helping Hand also reserves the right to cancel or reschedule your appointment if necessary, such as in the case of an emergency, time conflicts, or personal issues. We will work with you to find a suitable time to reschedule the appointment. In the case of an appointment change initiated by us, we will offer a 30% discount to the customer.
Conduct and Safety:
Conduct and Safety:
We ask that all customers treat our employees with respect and follow all safety guidelines. The Helping Hand takes safety seriously and will not perform any work that puts our employees in danger. If a job is deemed unsafe, we reserve the right to cancel or refuse the service.
We ask that all customers treat our employees with respect and follow all safety guidelines. The Helping Hand takes safety seriously and will not perform any work that puts our employees in danger. If a job is deemed unsafe, we reserve the right to cancel or refuse the service.
Warranties and Limitations:
Warranties and Limitations:
The Helping Hand strives to provide high-quality services to all customers. However, we cannot guarantee that our services will be error-free or uninterrupted. The Helping Hand is not responsible for any damages or losses resulting from the use of our services. Our maximum liability for any claim related to our services will be limited to the amount paid for that specific service.
The Helping Hand strives to provide high-quality services to all customers. However, we cannot guarantee that our services will be error-free or uninterrupted. The Helping Hand is not responsible for any damages or losses resulting from the use of our services. Our maximum liability for any claim related to our services will be limited to the amount paid for that specific service.
Changes to Terms:
Changes to Terms:
The Helping Hand reserves the right to modify or update these terms and conditions at any time. We will notify our customers of any changes and provide an updated version of the terms and conditions on our website. It is the customer's responsibility to review and understand the terms and conditions before using our services.
The Helping Hand reserves the right to modify or update these terms and conditions at any time. We will notify our customers of any changes and provide an updated version of the terms and conditions on our website. It is the customer's responsibility to review and understand the terms and conditions before using our services.
By using The Helping Hand's services, you agree to these terms and conditions. We encourage you to read them carefully to understand our commitment to providing you with the best possible experience. If you have any questions or concerns, please don't hesitate to contact us.
By using The Helping Hand's services, you agree to these terms and conditions. We encourage you to read them carefully to understand our commitment to providing you with the best possible experience. If you have any questions or concerns, please don't hesitate to contact us.
Satisfaction Guarantee
Satisfaction Guarantee
Our 100% Satisfaction Guarantee
Our 100% Satisfaction Guarantee
If you are ever unsatisfied with any work done by The Helping Hand, reach out as soon as you can. No matter what it is, we will always commit to having the customer end up satisfied with our work. We will coordinate a plan that works with you, and will ultimately let you be the chooser. Our 100% guarantee plan includes, but is not limited to:
- A full refund if necessary.
- Partial refunds on incomplete services OR a date to come back and correct any mistakes, free of charge
- Discounts on future services
- Credit towards any service provided by The Helping Hand
- Vouchers for free services
If you are ever unsatisfied with any work done by The Helping Hand, reach out as soon as you can. No matter what it is, we will always commit to having the customer end up satisfied with our work. We will coordinate a plan that works with you, and will ultimately let you be the chooser. Our 100% guarantee plan includes, but is not limited to:
- A full refund if necessary.
- Partial refunds on incomplete services OR a date to come back and correct any mistakes, free of charge
- Discounts on future services
- Credit towards any service provided by The Helping Hand
- Vouchers for free services
Quality of Service:
Quality of Service:
We guarantee that our services will be performed to the best of our abilities, every single time. We will never drop a project, or stop working unless given direct instruction. We want to ensure that you are satisfied with your work every time, and can expect the same quality every time.
We guarantee that our services will be performed to the best of our abilities, every single time. We will never drop a project, or stop working unless given direct instruction. We want to ensure that you are satisfied with your work every time, and can expect the same quality every time.
Eligibility for Guarantee:
Eligibility for Guarantee:
In order to be eligible for our 100% guarantee policy please contact us within 24 hours of the service completion. We will investigate the issue and determine if it warrants a refund or a redo of the service. We only offer our satisfaction guarantee for services that were paid for in full and provided by The Helping Hand.
In order to be eligible for our 100% guarantee policy please contact us within 24 hours of the service completion. We will investigate the issue and determine if it warrants a refund or a redo of the service. We only offer our satisfaction guarantee for services that were paid for in full and provided by The Helping Hand.
Limitations on Guarantee:
Limitations on Guarantee:
Please note that our satisfaction guarantee does not cover issues that arise from the customer's negligence, intentional misuse of our services, or failure to follow our instructions. We reserve the right to refuse a refund or a redo of the service in cases where the customer has violated our terms of service or has caused damage to our property.
Please note that our satisfaction guarantee does not cover issues that arise from the customer's negligence, intentional misuse of our services, or failure to follow our instructions. We reserve the right to refuse a refund or a redo of the service in cases where the customer has violated our terms of service or has caused damage to our property.
Our Promise:
Our Promise:
Our promise is to listen to our customers and to do everything we can to make things right. If you are not satisfied with our services, we will work with you to find a solution that meets your needs. Whether it's a redo of the service or a refund, we want to ensure that you are completely satisfied with the outcome.
Our promise is to listen to our customers and to do everything we can to make things right. If you are not satisfied with our services, we will work with you to find a solution that meets your needs. Whether it's a redo of the service or a refund, we want to ensure that you are completely satisfied with the outcome.
Changes to the Satisfaction Guarantee:
Changes to the Satisfaction Guarantee:
We reserve the right to modify or update our satisfaction guarantee at any time. Any changes will be communicated to our customers and will be effective immediately.
We reserve the right to modify or update our satisfaction guarantee at any time. Any changes will be communicated to our customers and will be effective immediately.